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Jibel Motor Services
Home / FAQs

FAQs

FAQs

Frequently Asked Question

Find quick answers to common questions about our motorbike repairs, spare parts, accessories, orders, delivery and returns.

If you can’t find what you’re looking for, feel free to contact Jibel Motor Services and our team will be happy to assist you.

1. What does Jibel Motor Services offer?

We provide professional motorcycle repairs, genuine and aftermarket spare parts, and quality accessories for different motorbike brands and models in Kenya.

2. Do you sell both spare parts and accessories online?

Yes. Our website allows you to purchase motorcycle spare parts and accessories directly online.

3. How do I know if a part will fit my motorbike?

Always confirm your bike brand, model and engine capacity before ordering.

If you are unsure, contact us before checkout and we will help you confirm compatibility.

4. Do you offer installation or fitting services?

Yes. We offer professional fitting and repair services at our workshop for parts purchased from us.

5. What motorbike brands do you support?

We support most common brands in Kenya including Bajaj, TVS, Honda, Yamaha, Suzuki, Hero, KTM and other popular commuter and performance bikes.

6. How long does delivery take?

Delivery time depends on your location and stock availability.

We will confirm delivery timelines after your order is received.

7. Can I return a spare part if it doesn’t fit?

Returns are accepted only if the part is unused, unopened and in its original packaging, and reported within 48 hours of delivery.

Please refer to our Refund and Returns Policy for full details.

8. Do you accept returns for electrical and engine parts?

Electrical and engine internal parts cannot be returned once opened or installed, due to safety and quality reasons.

9. What payment methods do you accept?

We support local payment options commonly used in Kenya. Available payment methods are displayed at checkout.

10. Do your products come with warranty?

Some products carry a manufacturer or supplier warranty.


Warranty does not cover damage caused by misuse, accidents or incorrect installation.

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Book an appointment or make your custom order with us.

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We are available for your motorbike inquiries.

Trusted experience

Trusted Care for Every Bike. Here to serve your needs.

Your trusted one-stop motorbike service center, offering professional repairs, genuine spare parts and quality accessories. We are committed to keeping every rider safe, reliable and confidently on the road - every day.

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About Information

Industrial Area, Dunga Close, Nairobi, Kenya

+254 720 100 433

hello@jibelmotors.co.ke

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