Frequently Asked Question
Find quick answers to common questions about our motorbike repairs, spare parts, accessories, orders, delivery and returns.
If you can’t find what you’re looking for, feel free to contact Jibel Motor Services and our team will be happy to assist you.
We provide professional motorcycle repairs, genuine and aftermarket spare parts, and quality accessories for different motorbike brands and models in Kenya.
Yes. Our website allows you to purchase motorcycle spare parts and accessories directly online.
Always confirm your bike brand, model and engine capacity before ordering.
If you are unsure, contact us before checkout and we will help you confirm compatibility.
Yes. We offer professional fitting and repair services at our workshop for parts purchased from us.
We support most common brands in Kenya including Bajaj, TVS, Honda, Yamaha, Suzuki, Hero, KTM and other popular commuter and performance bikes.
Delivery time depends on your location and stock availability.
We will confirm delivery timelines after your order is received.
Returns are accepted only if the part is unused, unopened and in its original packaging, and reported within 48 hours of delivery.
Please refer to our Refund and Returns Policy for full details.
Electrical and engine internal parts cannot be returned once opened or installed, due to safety and quality reasons.
We support local payment options commonly used in Kenya. Available payment methods are displayed at checkout.
Some products carry a manufacturer or supplier warranty.
Warranty does not cover damage caused by misuse, accidents or incorrect installation.
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We are available for your motorbike inquiries.
Trusted experience
Trusted Care for Every Bike. Here to serve your needs.
