Privacy Policy

Jibel Motor Services
Website: https://www.jibelmotors.co.ke

Last updated: 4 February 2026

At Jibel Motor Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit or use our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery or physical address
  • Order and payment information
  • Enquiries sent through our contact forms or WhatsApp links
  • Technical information such as IP address, browser type and device information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to your enquiries and customer support requests
  • Provide repair, spare parts and accessories services
  • Communicate order updates and service notifications
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyse website traffic
  • Remember your preferences

You can control or disable cookies through your browser settings.

4. Sharing of Your Information

We do not sell your personal information.

We may share your information only with:

  • Delivery and logistics partners
  • Payment service providers
  • Website and system service providers
  • Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and only for the intended purpose.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration or disclosure

However, no online system can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information where legally permitted
  • Object to or restrict certain processing of your data

You may exercise these rights by contacting us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website:

Website: https://www.jibelmotors.co.ke

Business Name: Jibel Motor Services

This Privacy Policy is prepared in line with applicable data protection requirements in Kenya, including the Data Protection Act, 2019.